Person Street Pharmacy

Person Street Pharmacy has been absolutely amazing to work with. They make it so easy to get refills, and even deliver to my home. After dealing with the nightmares that are the major chains, I was so happy to find a pharmacy with fantastic customer service. I would highly recommend them to anyone looking for a new place to get their prescriptions filled.

i was so tired of dealing with CVS and Walgreens so I chose this pharmacy randomly and realized it was about 25 minutes away. my first visit i got a free t-shirt and the next day received a phone call welcoming me and making sure i didn’t have any questions for them! i was going to switch to somewhere closer but i’ve decided to stick with them! totally worth the drive for outstanding customer service! this pharmacy truly cares about their customers and they’ve made a loyal one!

So disappointed in how this pharmacy treated my mother when she came in to fill her prescription. It was honestly a traumatic experience and I am saddened that happened. Very upsetting how rude and unwilling to help they were. The pharmacist claims she felt threatened and therefore called the police but that was not the case. My mother was calm and polite and asked if they could call her insurance to figure out why her copay was much higher than it should be. The pharmacist begrudgingly agreed but told her it could take an hour to resolve. My mother said okay and then decided to call them herself as she was in a rush to get back to watch my kids so I could leave for work. She quickly resolved the issue and insurance just needed to speak to the pharmacist to override the issue (she’s from out of state). When she came up to the counter and politely asked if Emily, the pharmacist, could please talk to them she has resolved the issue, Emily refused and told her to sit down, the other pharmacist was working on it. My mother asked again, could she please just talk to them, the issue is resolved. At this point the pharmacist, Emily, gets very frustrated with her and raised her voice and says SIT DOWN! My mother then gets upset that she’s being spoke to like that so she raises her voice back and refuses to sit down. This is when Emily threatens to kick her out but my mom continues to defend herself (without cursing or threatening her in any way). Emily knows she is in a position of power so decides to call the police on her. All this could of been avoided if she was kind and willing to help her by simply taking the phone to talk to her insurance. My mother is always polite and is one of the sweetest people you would meet, she didn’t deserve this kind of treatment.